We are absolutely confident that you will be happy with your purchase from us because each piece is inspected by us for quality. We understand; however, that every customer is unique and we are flexible to meet your particular needs. Customer satisfaction in our products and services is our top priority.
If for any reason, you are not content with your purchase please contact us immediately. We will then provide instruction on where to return your item(s). You must return the product(s) within five days of receipt for exchange or refund. You must send your returned package via courier at your own expense in new condition and provide us with a tracking number in order for a refund/replacement to be issued. There is a 30% restocking fee on all returns or exchanges. Refunds are made in the same form as initial payment and may take up to seven business days to process after we receive the returned goods.
Kindly include when you contact us the following information. This will expedite the processing of your return.
Your purchases will be sent directly by courier to your door. You will receive an email with your order confirmation number and your shipping tracking number. With this tracking number you can track the progress of your purchase.
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